Authentication Flow for Smartphones, SMS, and Telephone (Smartphone Version)
[Important] Smartphone Authentication (VIP Access) will end on June 27, 2026
To continue using smartphone authentication, please register for the Smartphone Authentication Service (FIDO) via the SBI Shinsei Bank App (Japanese only).
If you do not use the SBI Shinsei Bank App, PowerDirect (Internet Banking) will remain available via SMS/Telephone authentication.
Click here for details on Smartphone Authentication (FIDO).
Authenticate via Smartphone Authentication
STEP1
Please review the details of the transaction or procedure, then tap “Submit (Smartphone Authentication)”.
The screen shown is an example.
Actual screen displays may vary depending on the transaction or procedure; however, the authentication process remains the same.
STEP2
Please check the approval number displayed on the PowerDirect screen.
STEP3
Please tap the push notification sent to the SBI Shinsei Bank App.
- The image below is an example of a push notification. Actual displays may vary by device.
- Push notifications are available in Japanese only.
STEP4
Please confirm that the transaction or procedure details are correct, then select the number that matches the approval number displayed on the PowerDirect screen.
For fund transfer transactions, you will also need to enter the transfer amount.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the operation flow remains the same.
〈Example: Changing the ATM/J-Debit Withdrawal Limit〉
〈Example: Fund Transfer Transaction〉
STEP5
Tap “Close” on the approval completion screen, return to the PowerDirect screen, and review the transaction or procedure details.
- The approval completion screen is available in Japanese only.
STEP6
The transaction/ procedure completion screen will be displayed on PowerDirect. Please review the details.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the operation flow remains the same.
Authenticate via VIP Access
STEP1
Please review the details of the transaction or procedure you wish to perform, then tap “Submit (Smartphone Authentication)”.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the authentication process remains the same.
STEP2
You will receive a push notification from “VIP Access.” Tap the “Check” button.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the authentication process remains the same.
STEP3
The transaction/ procedure completion screen will be displayed on PowerDirect. Please review the details.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the operation flow remains the same.
Authenticate via SMS / Telephone
STEP1
The transaction/ procedure completion screen will be displayed on PowerDirect. Please review the details.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the operation flow remains the same.
STEP2
Please enter the code you received via SMS Authentication or Telephone Authentication, then tap “Submit.”
STEP3
The transaction/ procedure completion screen will be displayed on PowerDirect. Please review the details.
- The screen shown below is an example.
Actual screen displays may vary depending on the transaction or procedure you are using; however, the operation flow remains the same.
Close