Smartphone Authentication (VIP Access) was discontinued on June 27, 2026.
To continue using smartphone authentication, please register for Smartphone Authentication (FIDO) via the SBI Shinsei Bank App (Japanese only).
PowerDirect (Internet Banking) remains available via SMS/Telephone Authentication.
Without Smartphone Authentication (FIDO), your daily transfer limit is capped at JPY 2 million.
Please see here to register for Smartphone Authentication (FIDO).
Enjoy the benefits of the PowerFlex
Free ATM fees
Access our partner convenience stores' ATMs 24/7 for free.*1
Internet Banking
Access your account whenever and wherever you want.*2
Bilingual Service
English internet banking and customer support available.
Free Domestic
online
transfer
At least one free domestic online transfer per month.*3
- ATM operating hours may differ depending on business hours of the building in which the ATM is installed and system maintenance of SBI Shinsei Bank or partners.
- Due to system maintenance, there are times when this service is unavailable.
- More details about the Preferencial services, Step Up Program
Explore our products and services
What's new
- July 14, 2026
- Expansion of Notification Services for PowerDirect (Internet Banking) and SBI Shinsei Bank App
- June 19, 2026
- Notice of Suspension of Domestic Transfer Services in July 2026 (14:30 Friday, July 17 - 8:00 Tuesday, July 21, 2026)
- June 19, 2026
- Changes to Branch Services
- March 29, 2026
- Planned Change to Smartphone Authentication
Frequently Asked Questions
- Can I receive funds from overseas?
- How do I change my address and/or my phone number ?
- I forgot my "PowerDirect password" or what should I do if I’m locked out of the Internet Bank?
- How should I terminate my account from overseas?
- I am leaving Japan and want to terminate my account but do not have an account for receiving the balance in my account. What should I do with the balance?
- 【Residence card】How can I submit updated information of my residence card?
How-to Guide
Services at our branches are mainly provided in Japanese. Some branches have English speaking staff, but they may not always be available. If you have concerns about communication, we recommend visiting a branch with someone who can understand Japanese. We appreciate your understanding.
Some of our financial products are subject to risk, including possible loss of the principal amount invested. Before purchasing any of our financial products please ensure you carefully read and understand the relevant product description in Japanese. The product description provides details of the risks, fees, and charges etc. that each product entails.
If there is any discrepancy between Japanese and English, the Japanese takes precedence over the English.