- 1. Policy for Sales of Financial Products
- 2. Guidelines for Soliciting Insurance Contracts
- 3. Management Policy for Conflict of Interest (Outline)
1. Policy for Sales of Financial Products
When recommending and conducting sales of financial products, SBI Shinsei Bank staff are governed by the following policy, which is designed to protect the best interests of our customers.
2. Guidelines for Soliciting Insurance Contracts
With regard to soliciting insurance contracts, our Bank hereby establishes the following Guidelines for soliciting insurance contracts and shall abide by them.
2-1. Soliciting insurance contracts
2-2. Handling inquiries from and consultations with customers
3. Management Policy for Conflict of Interest (Outline)
3-1. General Rules
SBI Shinsei Bank, Limited (hereinafter the “Bank”) has established the Management System for Conflict of Interest for (1) managing conflict of interest that may unfairly impair the interest of customers based on the Banking Act and the Financial Instruments and Exchange Act, and (2) managing conflict of interest that may impair the interest of customers in business operations that have set the highest priority in the “best interests” of the customers based on the Policy on Customer-Oriented Business Conduct publicly announced by the Bank at the Bank and its group companies (hereinafter, the “Group”). The Bank has also established Management Policy for Conflict of Interest which stipulates basic items of the Management System for Conflict of Interest.
Outline of this Policy shall be publicly announced as follows under the relevant laws and regulations, etc.:
3-2. Management of Conflict of Interest Based on the Banking Act and the Financial Instruments and exchange Act
3-2-1. Scope of the Group Companies
Group companies subject to the management for conflict of interest by the Bank based on the Banking Act and the Financial Instruments and exchange Act shall be as shown in a separate table.
3-2-2. Categories of Transactions Which May Involve Conflict of Interest and Examples
3-2-3. How to Manage a Transaction Which May Involve Conflict of Interest(hereinafter, “Subject Transaction”)
If it is determined that a transaction is applicable to Subject Transaction, the Bank shall try to protect Customers appropriately through a selection or combination of methods below and other methods.
3-2-4. Management System for Conflict of Interest
3-3. Management of Conflict of Interest in Business Operations that Set the Highest Priority in the "Best Interests" of the Customers
the Bank will strive to manage conflict of interest indicated in "The Policy on Customer-oriented Business Conduct" and its "Action Plan" publicly announced separately.
Parent Financial Institutions, etc.
Subsidiary Financial Institutions, etc.
- Solicitation Policy