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How-to Guides

Smartphone Authentication (VIP Access) was discontinued on June 27, 2026.
To continue using smartphone authentication, please register for Smartphone Authentication (FIDO) via the SBI Shinsei Bank App (Japanese only).
PowerDirect (Internet Banking) remains available via SMS/Telephone Authentication.
Without Smartphone Authentication (FIDO), your daily transfer limit is capped at JPY 2 million.
Please see here to register for Smartphone Authentication (FIDO).

How-to Guides

First Login

First Login

How to log in

How to log in

Authentication Flow for Smartphones, SMS, and Telephone

Authentication Flow for Smartphones, SMS, and Telephone

How to make a domestic
fund transfer

How to make a domestic
fund transfer

How to change your domestic
fund transfer limit

How to change your domestic
fund transfer limit

How to check
your balance

How to check your balance

How to buy and sell foreign currency
within your account

How to buy and sell foreign currency within your account

How to change your
withdrawal limit

How to change your withdrawal limit

How to make a time deposit
in a foreign currency

How to make a time deposit
in a foreign currency

How to make a Foreign Currency Time
Deposit with Special Interest Rate Plan

How to make a Foreign Currency Time Deposit with Special Interest Rate Plan

How to make a 2 weeks maturity
foreign currency deposit

How to make a 2 weeks maturity
foreign currency deposit

How to make a Power Support Plus
Foreign Currency Time Deposit

How to make a Power Support Plus Foreign Currency Time Deposit

How to change your Name /
Address / Phone number

How to change your address /
phone number

How to register your individual
number (My number)

How to register your individual
number (My number)

How to register/change your
Alert E-mail Adress.

How to register/change your
Alert E-mail Adress.

Click here for inquiries regarding products,
services, and transactions.

Contact Us