Introductory Help Videos & How-to Guides

Starting in late March 2026, smartphone authentication will switch from the “VIP Access” app to the “SBI Shinsei Bank App.” Click here for details on the planned authentication change.

Introductory Help Videos

The videos will be played on an external website (PIP-Maker).

How to Open an Account by Post

PowerFlex Account Guide

Step Up Program

My Number System

How-to Guides

First Login

How to log in

How to make a domestic
fund transfer

How to change your domestic
fund transfer limit

How to check
your balance

How to check your balance

How to buy and sell foreign currency
within your account

How to buy and sell foreign currency within your account

How to change your
withdrawal limit

How to change your withdrawal limit

How to make a time deposit
in a foreign currency

How to make a Foreign Currency Time
Deposit with Special Interest Rate Plan

How to make a Foreign Currency Time Deposit with Special Interest Rate Plan

How to make a 2 weeks maturity
foreign currency deposit

How to make a Power Support Plus
Foreign Currency Time Deposit

How to make a Power Support Plus Foreign Currency Time Deposit

How to change your Name /
Address / Phone number

How to change your address /
phone number

How to register your individual
number (My number)

How to register/change your
Alert E-mail Adress.

Click here for inquiries regarding products,
services, and transactions.