Notice on change of branch business hours (Latest information regarding our measures to prevent the spread of Covid-19)

Dear Customers:
We extend our deepest sympathies to those affected by COVID-19 infection.

All of our branches will be operating at normal business hours (9:00 a.m. - 17:00 p.m. on weekdays*).

  • Futakotamagawa Financial Center and Ginza Financial Center are open from 10:00 to 17:00 on weekdays.

We will continue to provide necessary services for our customers such as fund settlement.

※ Customers with poor health condition are not allowed to enter into our premises.
※ Customers are encouraged to wear a mask when they visit us.

Our Financial Centers, Housing Loan Centers and the Contact Center will maintain operations through work shifts and with reduced personnel to prevent the expansion of the infection. It may therefore take time until we respond to your requests or inquiries. Your understanding is appreciated.

・Click here for the details of the Contact Center
Notice of change of operating hours and inquiries for Shinsei PowerCall (call center) due to Coronavirus.

October 1, 2021