Protect Yourself against Fraud

How you would know that your dealing with us.

To safeguard yourself against fraud, stay alert and look out for the following terms. If you suspect that you have received a fraudulent e-mail, please contact our PowerCall at 0120-456-022.

		We never ask you by e-mail to provide your PIN, password or bank account number.
		We never tell you that your account access will be suspended unless you click on a link in an e-mail.
		We never send you direct links to login screens in e-mails.
		Check the URL in your browser address bar to see if it is sbishinseibank.co.jp.
		Check if there is a VeriSign symbol (lock icon) when you submit personal information. Double click the icon to see if it is issued to a URL that ends in sbishinseibank.co.jp

Learn more about our online security and environment

How can I protect myself?

All you need to do is follow simple security tips and always be alert so that you can enjoy online banking with us.

10 simple security tips to protect yourself against fraud

	Type in sbishinseibank.co.jp in your browser address bar.

	Check if there is a VeriSign symbol (lock icon) when you submit personal information. Double click the icon and see if it is issued to an URL that ends in sbishinseibank.co.jp

	We never send you direct links to login screens in e-mails.

	Do not reply to any e-mails requesting personal information.

	Change your password regularly.

	Use a password that is hard to guess. We recommend that you never use your name, birth date, phone number, or any personal information that others could easily obtain.

	If you suspect you are in a spoof website, exit the site immediately.

	Always log out from the Logout link to ensure that your secure session is terminated.

	Check the previous login date and time to see whether there was any unauthorized access and review your account details.

	Please contact PowerCall at 0120-456-022 immediately if you suspect attempted fraud.

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How do I report attempted fraud?

		In case you suspect or spot a fraudulent e-mail, please contact PowerCall immediately. Do not click on any links in fraudulent e-mails and exit suspected spoof web sites.

		Available 24 hours a day, 365 days a year. For English, please select 2-1-7-ID confirmation-3

Safe Dealings

User guidance

Some of our financial products are subject to risk, including possible loss of the principal amount invested. Before purchasing any of our financial products please ensure you carefully read and understand the relevant product description in Japanese. The product description provides details of the risks, fees, and charges etc. that each product entails.