Introductory Help Videos & How-to Guides
[Important] Smartphone Authentication (VIP Access) will end on June 27, 2026
To continue using smartphone authentication, please register for the Smartphone Authentication Service (FIDO) via the SBI Shinsei Bank App (Japanese only).
If you do not use the SBI Shinsei Bank App, PowerDirect (Internet Banking) will remain available via SMS/Telephone authentication.
Click here for details on Smartphone Authentication (FIDO).
Introductory Help Videos
The videos will be played on an external website (PIP-Maker).
How-to Guides
Click here for inquiries regarding products,
services, and transactions.
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